Eurocross Turkey is an international medical and vehicle assistance organization with a dominant market leading position in Turkey. Headquartered in Istanbul, Eurocross Turkey specializes in delivering high quality assistance services to the local and international market while providing highly effective, measurable and sustainable cost-saving solutions.

Our parent organization, Eurocross Assistance manages national and cross-border assistance practices through 6 international offices and a vast pool of global service providers.

Eurocross Turkey and Eurocross Assistance are wholly owned by Achmea Insurance, the largest insurance provider in the Netherlands today, with its history dating back to 1811. Achmea ranks within the top 20 of largest European insurance companies based on written premiums and within the top 10 looking only at its core competency of Non-life.

Taking its power from a transparent business model, Eurocross Turkey delivers cutting-edge service quality and lower provider costs achieved through a complex cost management structure. Eurocross Turkey model eliminates any cost inflating factors such as kickbacks and in- and out-pricing ensuring that clients reap 100% of the savings benefits that Eurocross Turkey achieves both through discount agreements from providers and day to day operational case negotiations.

Eurocross Turkey fulfills its value-adding proposition through a large and diverse network of 4.700 service providers consisting of hospitals, clinics, air and ground ambulance companies, towing companies, roadside technicians, customs offices and countless other providers whose regional capabilities are utilized to the fullest extent to handle any possible assistance needs of our clients.

Eurocross Turkey 24/7 Alarm Center acts as our operational hub managing emergency and planned treatments, cost containment activities, roadside incidents and a wide range of cutting-edge solutions in seamless coordination with clients and service providers. Over 80 staff members including 5 medical doctors, 5 nurses, 20 vehicle assistance specialists and many experienced case handlers process over 75.000 cases per year and carry out not just Turkey’s, but one of the World’s most sophisticated assistance practices.